Visitation guidelines

We believe in the importance of visitors to the health and well-being of our patients. Please note that masking is mandatory in the presence of patients, without exceptions.

Visiting hours are 7:00am to 7:00pm.

  • Emergency room patients may have two adult visitors at a time.
  • Adult inpatients may have two adult visitors at a time unless the patient is COVID-19 positive.
  • Children under 18 years old may have two caregivers present.
  • Neonatal intensive care unit (NICU) patients may have two parents present.
  • Labor and delivery patients may have two labor partners.
  • Family members of patients who are end of life will be allowed visitation with their inpatient loved one.

Welcome family and friends

Our chief concern is for the welfare and speedy recovery of our patients. As a visitor, you will assist in a patient's recovery by complying with these visitation suggestions:

  • Visitors with coughs, fevers, colds, open sores or skin rashes should not visit with patients.
  • We encourage hospital visitors to use the waterless hand sanitizer found throughout the hospital prior to visiting with our patients.
  • Patients scheduled for surgery may have visitors as early as 7:00am on the day of surgery.
  • Shirts and shoes are required.
  • Loud and unruly visitors will be asked to leave the hospital at the nurse's discretion.
  • Some flowers are too fragrant and carry too much pollen for the health of our patients. Certain flowers — especially stargazer lilies — are not allowed because they may cause respiratory problems or allergic reactions for our patients and staff. Please contact your florist if you're unsure about which flowers to select.
  • We reserve the right to change any of our established policies, especially in the case of community and/or hospital epidemics, safety issues and other emergencies.

Visiting hours have been established for each unit with the patient's comfort and proper rest in mind. Please encourage your visitors to follow visiting hours and visitation suggestions as provided by the nursing staff on your unit.

View the patient visitation rights.


Children under 12 years of age must be accompanied by an adult at all times and must report to the nurses' station before entering a patient's room. Children will not be allowed to visit patients in isolation without the permission of the nursing staff.

Visiting hours

Visitors are welcome because the comfort they bring can be an important part of the patient's return to health. Family members can contribute to their care, planning, and recovery. Alaska Regional encourages their participation. We just ask that it be remembered that quiet also contributes to the patient's recovery. If a family member or friend is feeling poorly or has an active cold, we suggest they stay at home to prevent passing the illness on.

Due to regulations, the hospital is not able to provide free patient meal trays to our visitors. You are more than welcome to utilize our cafeteria, or the vending machines on the first floor or the coffee shop on the second floor.

After hours

The main hospital doors are closed after 9:00pm each evening and reopened at 5:00am each morning. Visitors may enter through the emergency room entrance. After 9:00pm, security will have a screening desk set up. With approval from the nurses caring for the patient, they can issue after-hours visitors passes. You will be required to provide an identification card (such as a driver's license) at the screening desk in order to obtain a visitor pass.

Waiting areas

Visitors will have access to lounges near patient care areas. Your sensitivity and courtesy in sharing these areas are important for everyone.


The hospital cafeteria is located on the first floor. In the hospital cafeteria, food items are individually priced. Vending machines are available in a room adjacent to the cafeteria on the first floor.

Cafeteria hours

Monday through Friday:

  • Breakfast: 6:00am to 11:00am
  • Lunch and dinner: 6:00am to 9:00pm

Saturday and Sunday:

  • Breakfast: 8:00am to 11:00am
  • Lunch and dinner: 8:00am to 9:00pm

Wi-Fi internet access

With Alaska Regional Hospital's high-speed, wireless internet, you have fast reliable access to browsing the internet and email during your hospital visit.

Smoking and tobacco use

Alaska Regional Hospital is a tobacco-free facility and campus. The use of tobacco of all kinds is prohibited on our campus, including the parking lots. If you are interested in quitting, we encourage you to call Alaska's Tobacco Quit Line at (888) 842-7848.


Alaska Regional Hospital has a dedicated 24-hour security staff patrolling all campus buildings and hospital grounds. They respond immediately to any problem or request. If you have a security emergency or question, dial “00” for the hospital operator to inform security that you need assistance.

Free valet parking

For your convenience, we offer free valet parking services to our patients and their visitors. The valet is just outside the hospital's first-floor main entrance (on the west side of the building, off Alaska Regional Drive). No gratuity is required. Hours of operation are Monday through Friday from 8:30am to 5:00pm. If you wish to pick up your car outside of the hours of operation, your keys will be with our PBX operator in the Emergency Department Admitting area. You must present your claim ticket to receive your keys.

Hospital chaplain

Your minister is welcome and encouraged to visit you. If you do not have a local minister and wish to be visited by a chaplain, please dial “00” for the operator to arrange for a pastoral visit from a volunteer chaplain. Hospital chaplains represent various denominations from area churches and volunteer their services on an on-call basis.

Hospital chapel

The hospital chapel is located on the first floor in the main lobby. You are welcome to enjoy the serenity of this room for private meditation.

COVID-19 vaccination near you

Please visit or call 1-800-232-0233 to learn when and where you can get a COVID-19 vaccine.

Facts and the latest updates about COVID-19 vaccination

See the Center for Disease Control's (CDC) resource page for extensive information and the latest recommendations regarding COVID-19 vaccination.

Why get vaccinated?

Immunization helps save millions of lives every year. Whereas most medicines treat or cure diseases, vaccines can help prevent them by working with your body's natural defenses to build protection. When you receive a vaccine, your immune system responds.

Vaccines prevent more than 20 life-threatening diseases and help people of all ages live longer, healthier lives. The World Health Organization (WHO) estimates that globally, immunization currently prevents between 2 and 3 million deaths every year from diseases like diphtheria, tetanus, pertussis, influenza and measles.

COVID-19 vaccines work with your immune system so your body will be ready to fight the virus if you are exposed. Other steps, like covering your mouth and nose with a mask and staying at least six feet away from others, may help reduce your chance of being exposed to the virus or spreading it to others. Together, COVID-19 vaccination and following CDC's recommendations to protect yourself and others will offer the best protection from COVID-19.

Mask policy

Masks are required in the presence of our patients. Thank you for helping protect those in our care.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.